{
  "meta": {
    "schemaVersion": "INAV-DOSSIER-1",
    "generatedAt": "2026-08-19",
    "asOf": "2026-08-19",
    "entityId": "complaint-cluster:output-quality",
    "entityType": "complaint-cluster"
  },
  "entity": {
    "id": "complaint-cluster:output-quality",
    "type": "complaint-cluster",
    "label": "Output quality and hallucination complaints",
    "attributes": {
      "painPoint": "AI users complain about wrong or low-quality answers but lack a repeatable review workflow before using outputs.",
      "score": 90,
      "sourceIds": [
        "apple-app-store",
        "hacker-news"
      ]
    },
    "firstSeen": "2026-08-19",
    "sources": [
      "https://itunes.apple.com/us/review?id=6448311069&type=Purple%20Software",
      "https://news.ycombinator.com/item?id=43908095"
    ]
  },
  "type": "complaint-cluster",
  "href": "/entity/complaint-cluster/output-quality/",
  "headline": "Output quality and hallucination complaints: a complaint cluster cited by 6 reports, first seen 2026-08-19.",
  "links": [
    {
      "edgeType": "evidenced-by",
      "label": "Evidenced by",
      "links": [
        {
          "id": "idea:ai-output-review-queue-for-customer-support-macros",
          "label": "AI output review queue for customer support macros",
          "type": "idea",
          "href": "/ideas/ai-output-review-queue-for-customer-support-macros/",
          "linkable": true,
          "edgeType": "evidenced-by",
          "direction": "in",
          "method": "inferred",
          "detail": "output, review"
        },
        {
          "id": "idea:appointment-no-show-recovery-planner-for-therapy-practices",
          "label": "Appointment no-show recovery planner for therapy practices",
          "type": "idea",
          "href": "/ideas/appointment-no-show-recovery-planner-for-therapy-practices/",
          "linkable": true,
          "edgeType": "evidenced-by",
          "direction": "in",
          "method": "inferred",
          "detail": "lack, workflow"
        },
        {
          "id": "idea:data-retention-cleanup-assistant-for-small-law-firms",
          "label": "Data retention cleanup assistant for small law firms",
          "type": "idea",
          "href": "/ideas/data-retention-cleanup-assistant-for-small-law-firms/",
          "linkable": true,
          "edgeType": "evidenced-by",
          "direction": "in",
          "method": "inferred",
          "detail": "review, workflow"
        },
        {
          "id": "idea:operations-tracker-for-ai-powered-service-businesses",
          "label": "Human-review tracker for AI-assisted agency delivery",
          "type": "idea",
          "href": "/ideas/operations-tracker-for-ai-powered-service-businesses/",
          "linkable": true,
          "edgeType": "evidenced-by",
          "direction": "in",
          "method": "inferred",
          "detail": "quality, review, workflow"
        },
        {
          "id": "idea:review-response-quality-coach-for-local-service-businesses",
          "label": "Review response quality coach for local service businesses",
          "type": "idea",
          "href": "/ideas/review-response-quality-coach-for-local-service-businesses/",
          "linkable": true,
          "edgeType": "evidenced-by",
          "direction": "in",
          "method": "inferred",
          "detail": "quality, review"
        },
        {
          "id": "idea:bookkeeping-error-radar",
          "label": "Risk-flag review layer for AI-coded bookkeeping",
          "type": "idea",
          "href": "/ideas/bookkeeping-error-radar/",
          "linkable": true,
          "edgeType": "evidenced-by",
          "direction": "in",
          "method": "inferred",
          "detail": "review, wrong"
        }
      ]
    }
  ],
  "linkCount": 6,
  "analytics": {
    "generic": {
      "ideaReach": 6,
      "verticalReach": 0,
      "citationEdges": 6,
      "firstSeen": "2026-08-19",
      "primaryVertical": "agencies-professional-services"
    }
  },
  "signals": [
    {
      "label": "Reach",
      "value": "6 reports · 0 verticals",
      "tone": "positive",
      "source": "/explore/"
    },
    {
      "label": "First seen",
      "value": "2026-08-19",
      "tone": "neutral",
      "source": "/changes/"
    },
    {
      "label": "Evidence",
      "value": "cited on 6 provenance edges",
      "tone": "neutral",
      "source": "/provenance/"
    }
  ],
  "recommendedActions": [
    {
      "id": "explore-vertical",
      "label": "Explore agencies-professional-services intelligence",
      "rationale": "This complaint cluster evidences the agencies-professional-services vertical — open its forward cut.",
      "href": "/pro/intelligence/agencies-professional-services/"
    },
    {
      "id": "trace-graph",
      "label": "Trace in the graph explorer",
      "rationale": "Inspect every linked object and its provenance method.",
      "href": "/explore/"
    }
  ],
  "provenanceTrail": [
    {
      "claim": "Reaches 6 reports across 0 verticals in the ontology graph",
      "source": "/explore/"
    },
    {
      "claim": "First observed 2026-08-19",
      "source": "/changes/"
    }
  ],
  "asOf": "2026-08-19"
}